Your feedback is important to us. If you wish to comment on the testing services, products or customer service you received from SiREM please complete the form below.

    Customer Information

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    Name of Organization*

    Contact Person(s)*

    Email Address*


    Services / Products Provided*

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    SiREM Reference Number for Testing Services (If applicable)


    Ratings [0 – poor] [1 – not to expectation] [2 – average] [3 – good] [4 – excellent] N/A [Not applicable]

    1. Please rate the overall quality of the products or services you received

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    2.  Timeliness of test reporting and/or product delivery

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    3.  Appearance and clarity of laboratory reports

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    4.  Availability and willingness of staff to assist with questions

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    5.  Did we effectively deal with queries related to the products or services provided?

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    6a.  Have you previously reported a problem to SiREM?

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    6b.  If yes, did appropriate corrective action take place?

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    7.  If you were pleased with your experience, in which areas did SiREM excel?

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    8.  How can we improve our testing services, products and customer support?

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    9.  Any additional comments or recommendations?

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